Every buyer and seller answered — the moment they ask
One AI workforce, trained on your policies and listings, that answers buyer and seller questions instantly, de-escalates disputes, and keeps trust high on both sides of your marketplace. Built and managed on AgentBrains.
Two sides. Twice the questions. One support team.
Buyers and sellers want completely different things, both expect instant answers, and every unanswered message is trust — and GMV — walking out the door.
Two audiences, one inbox
Buyers and sellers ask different questions, and both expect an instant reply.
Trust & safety at scale
Disputes, refunds, and policy questions pile up faster than a team can triage.
Onboarding friction
Sellers stall mid-signup when a listing or payout question goes unanswered.
Policy questions everywhere
"Is this allowed? What's the fee? When do I get paid?" — asked thousands of times.
Give it a try.
Talk to our Voice Agent
Experience a real AI agent built by AgentBrains. Ask questions, explore capabilities, and get instant answers.
A real AI picks up. Ask it anything about AgentBrains
Two AI Employees that serve both sides
The two most marketplaces start with. Each is built and managed on AgentBrains — and each keeps the flywheel turning around the clock.
Buyer Support agent
Answers order, shipping, and refund questions instantly — and de-escalates before it becomes a dispute.
Seller Success agent
Guides sellers through onboarding, listings, and payouts so more of them go live and stay active.
An agent built for both sides
We don't hand you a chatbot and wish you luck. Every AgentBrains agent is built on our full-stack platform — structured knowledge, automated scoring, relentless validation, and labeled images — so your marketplace agent keeps trust high on day one.
Document Structuring
Policies, fee schedules, and seller docs become clean, LLM-ready knowledge — so both buyers and sellers get accurate answers straight from your rules.
Conversation Scoring
Every buyer and seller conversation is scored automatically for accuracy and de-escalation quality, so you catch trust issues before they spread.
Validation
We test the agent against synthetic buyers and sellers — including disputes and edge cases — before it ever handles a real one.
Image Labelling
Listing photos and verification documents are labeled and indexed, so the agent can review, reference, and flag them in context.
We set it up for you.
Our Integration Team does all the work — and your AI Employees are ready to work in days, not months.
Discovery call
We learn your handbook, your policies, and your team.
We build & validate
Our team configures your agent and tests it until it knows its job.
Goes live
Your HR assistant starts answering — from day one.
You see everything. Nothing slips by.
You're never in the dark about what your team is asking. Every conversation lands in your Inbox, gets scored automatically, and rolls up into analytics — so you can spot gaps in your policies.
The Inbox — every chat, scored
See each employee's average score and conversation count at a glance, then open any conversation to read it in full and review how it was graded.
Analytics — the whole picture
Track conversation volume across the last month or any period, spot busy stretches, and see how your agent's workload trends over time.
The moment a conversation ends, AgentBrains grades it automatically — checking whether the answer was accurate, complete, and on-brand — then flags it so you can spot what needs a look without reading every chat.
Plugs into the tools you already run.
Your assistant connects to the major HRIS, document, and comms tools — so it can answer from live policy and route requests where they belong.
Commerce & Payments
Knowledge & Support
Communication
Running something custom or in-house? Our team wires it up through n8n, Zapier, Make, or our API — so your employee works with the systems you already have.
Keep both sides answered — instantly
Capture more bookings, resolve more disputes, and protect trust across your marketplace.